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Springfield City Utilities Leaders Recognized by Missouri Alliance

Celebrating Excellence: CU’s Gibson and Alexander Honored by Utility Alliance

In a remarkable recognition of leadership and community service, City Utilities (CU) President and CEO Gary Gibson, along with Joel Alexander, CU’s manager of media relations, were honored at the annual Alliance Awards hosted by the Missouri Public Utility Alliance. This multi-state organization of municipal utilities celebrated the significant contributions of both individuals, highlighting their dedication to enhancing the utility’s operations and community engagement.

Gary Gibson: A Legacy of Service and Innovation

Gary Gibson has been at the helm of City Utilities since 2019, but his journey with the organization spans over three decades. His extensive experience and visionary leadership were acknowledged when he received the prestigious John "Tom" Tinsley Distinguished Service Award. This accolade is a testament to Gibson’s unwavering commitment to improving utility services and infrastructure.

Under Gibson’s leadership, CU has achieved remarkable milestones, including a $120 million expansion of fiber internet services, which has significantly enhanced connectivity for residents and businesses alike. Additionally, Gibson played a pivotal role in securing over $60 million in grant funding aimed at infrastructure improvements, ensuring that CU remains at the forefront of technological advancements and community needs.

One of the most notable achievements during Gibson’s tenure was the retirement of the James River Power Station, a move that reflects a commitment to sustainable energy practices and environmental responsibility. His strategic vision and dedication to community welfare have not only transformed CU but have also set a benchmark for utility leadership across the region.

Joel Alexander: Champion of Community Engagement

Joel Alexander, who has dedicated over 22 years to City Utilities, was honored with the Duncan Kincheloe Value of Hometown Utilities Award. This award recognizes individuals who exemplify the benefits of local utility ownership and its positive impact on the community. Alexander’s role as CU’s primary media contact has been crucial, especially during routine operations and crisis situations.

In addition to managing media relations, Alexander coordinates special projects, produces videos, and oversees communication with customers. His efforts have significantly enhanced CU’s transparency and engagement with the community, fostering a sense of trust and collaboration. Alexander’s commitment to showcasing the value of local utilities has made him an invaluable asset to CU and the broader Springfield community.

Expansion of Leadership at Pitt Technology Group

In another significant development in the local business landscape, Pitt Technology Group announced the addition of Andy Dierks to its ownership team. Dierks, who has been with the company since its inception as TSI in 2016, has demonstrated exceptional leadership and expertise in the technology sector.

With a master’s degree in information systems from Missouri State University, Dierks quickly rose through the ranks, becoming the Vice President of Operations for the IT division before being promoted to Chief Operating Officer in July 2023. As a partner in the company, Dierks will continue to oversee day-to-day operations while contributing to the strategic direction of Pitt Technology Group. His extensive experience and proven track record position him as a key player in the company’s future growth and success.

BBB Torch Awards for Ethics: Honoring Integrity in Business

On October 23, the Better Business Bureau (BBB) will host its annual Torch Awards for Ethics luncheon, recognizing five businesses and a Student of Ethics Award recipient. This event, set to take place at the Old Glass Place, aims to celebrate organizations that exemplify exceptional ethics and service in their operations.

The keynote speaker for the event will be Christine Morton, a social media strategist, while Blake Haynes, co-host and producer of Ozarks Live, will emcee the proceedings. The businesses being honored include:

  • Branson/Springfield Roof Co.: A family-owned business specializing in roofing installation and repairs.
  • Dale’s Roofing Inc.: Serving the Ozarks for over 30 years with residential and commercial roofing services.
  • Friga Construction Co. Inc.: Providing quality commercial building construction for nearly four decades.
  • Julian’s Heating and Air LLC: A locally-owned HVAC business serving Rogersville and surrounding areas.
  • Top Tier Kitchens & Baths: Helping customers achieve their dream kitchen or bath remodels.

Additionally, Anna Claire Ross, a student at Glendale High School, will receive the Student of Ethics Award along with a $2,500 scholarship, recognizing her commitment to ethical principles.

For those interested in attending the event, tickets can be purchased through the BBB’s website.

New Leadership at Atrium Hospitality

In a final highlight, Atrium Hospitality has announced the hiring of Lori Vaccaro as the area director of sales and marketing for three hotels in Springfield, including the University Plaza Hotel & Convention Center. With 20 years of hospitality experience, Vaccaro is poised to lead the local team in maximizing revenue and profitability for the hotels.

Her extensive background in sales and marketing with renowned hotel brands in Florida and Georgia will be instrumental in enhancing the guest experience and driving business growth for Atrium’s portfolio of 77 hotels across 27 states.


These recent developments in the Springfield area reflect a vibrant community committed to excellence, ethical practices, and innovative leadership. As local businesses and utilities continue to thrive, the contributions of individuals like Gary Gibson, Joel Alexander, Andy Dierks, and Lori Vaccaro serve as inspiring examples of dedication and service.

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